This incident has been resolved. Earlier today, some users experienced login failures via Google Single Sign-On (SSO), affecting a subset of school and district accounts. Our engineering team identified the underlying cause and deployed a fix, which has been verified as restoring normal access. Google SSO login is functioning normally. We apologize for any inconvenience this may have caused.
Posted Sep 28, 2026 - 12:14 EDT
Investigating
We are currently investigating an issue causing login failures for some users signing in via Google Single Sign-On (SSO). This is affecting a subset of school and district accounts. Our engineering team is actively working to identify the cause, and we will post an update as soon as we have more information.
Posted Sep 28, 2026 - 10:20 EDT
This incident affected: BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science, BrainPOP Español, BrainPOP Français, and iOS Apps.